Legal Disclaimers

Medical Disclaimer

The content provided on this website is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Therapeutic Disclaimer

The online therapy services provided through this website are intended to support and supplement professional in-person therapy. They should not be used as a replacement for in-person therapy or emergency medical services. If you are experiencing a crisis, please contact emergency services immediately.

No Warranty

This website is provided "as is" without any representations or warranties, express or implied. We make no representations or warranties in relation to this website or the information and materials provided on this website.

Terms of service

Acceptance of Terms

By using &ORANGES services, you agree to comply with and be bound by the following terms and conditions. Please review the following terms carefully. If you do not agree to these terms, you should not use our services.

Eligibility

You must be at least 18 years old to use &ORANGES services without parental consent. If you are under 18 years old, you must have parental consent to use &ORANGES services. By using our services without parental consent, you represent and warrant that you are at least 18 years old.

Service Description

&ORANGES website offers online therapy services not provided by a licensed psychologist, but by a therapist with a Psychology MSc and experience in therapy treatment. The services include online individual therapy sessions, in-person individual therapy sessions, and wellness resources. &ORANGES reserves the right to modify or discontinue, temporarily or permanently, the services with or without notice.

Client Conduct

You agree to use &ORANGES services only for lawful purposes and in a manner that does not infringe the rights of or restrict the use of this site by any third party. Prohibited behavior includes harassing or causing distress to other clients or therapist, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.

Confidentiality

We are committed to maintaining the confidentiality of your personal information. All communications between you and your therapist will remain confidential, except in cases where disclosure is required by law (e.g., if there is a risk of harm to yourself or others).

Cancellation policy

Payment and Refunds

Payment for services must be made at the time of booking. We do not offer any cancellation or refund options; once a session is booked and payment is taken, clients should attend this session with their therapist.

Right to refuse

&ORANGES reserves the right to refuse access to therapy sessions. Clients will be told in advance, before paying to book sessions.

Termination

We reserve the right to terminate or suspend your access to therapy sessions without notice, only in the event that the client has violated the below Code of Conduct.

Code of Conduct

Respectful Communication

We expect all users to engage in respectful and considerate communication. Harassment, discrimination, or any form of abusive behavior will not be tolerated.

Privacy and Confidentiality

All conversations between you and your therapist are confidential, unless your therapist has reason to suspect that you may harm yourself or others.

All information submitted via the forms on this website are kept confidential. Your data will not be sold or passed on to third parties.

Reporting Violations

If you witness or experience any violations of this Code of Conduct, please report them to our support team immediately. &ORANGES will investigate all reports and take appropriate action.

Compliance with Laws

Users must comply with all applicable laws and regulations in their use of our services.